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Stratégies pour mieux engager les employés de première ligne

Comeen Workplace - EULA

End User Licence Agreement

Comeen Workplace

COMEEN and/or its affiliates (hereinafter "COMEEN"), operates the COMEEN WORKPLACE solution which can be accessed via the installation of the COMEEN WORKPLACE Add-on on the Google Workspace Marketplace, the Add-in on Microsoft AppSource, the Slack Application, the Workplace Chat application and if applicable all other current or future applications and platforms (the "COMEEN WORKPLACE Solution" or alternatively the "Solution").

The COMEEN WORKPLACE Solution is a SaaS based solution consisting in the following services:

  • Comeen Workplace Visitors;
  • Comeen Workplace Today;
  • Comeen Workplace Rooms.

The Solution is provided by COMEEN to the clients (the “Client”) under the terms defined and agreed between the Client and COMEEN and/or if applicable a COMEEN authorized distributor (the “Distributor”).

This End-User License Agreement (hereafter the "Terms") defines the conditions of use of the services related to the Solution (the "Services") by the Client’s authorized users (the "Users").

In the EU and the rest of the world, outside the territory of the United States, the COMEEN Services are provided by:

COMEEN, a simplified joint stock company organized and operating under the laws of France, registered with the Bordeaux Trade and Companies Register under number 834 702 821, VAT number FR28834702821, and having its registered office located at 88 Cours de Verdun, 33000 Bordeaux, France. 

In the United States, the COMEEN Services are provided by:

COMEEN, INC., a corporation organized and operating under the laws of the State of Delaware, registered under number 7031441, and having its registered office located at 251 Little Falls Drive, Wilmington, New Castle, 19808 DE. 

1. PURPOSE

In order to access the Services, the User must have been duly authorized by the Client, in accordance with the terms applicable between COMEEN and the Client. It is understood that the User may be an employee, agent or representative of the Client or of an affiliated company under its control, or a third-party user or member of a third-party entity, and in any event acting and using the Solution under the Client’s sole responsibility.

The User authorized by the Client may use the Services in accordance with the terms and conditions applicable between COMEEN and the Client. The Client in any case has guaranteed to COMEEN in accordance with such terms that it has all the rights and has obtained all the agreements and authorizations necessary to grant to the User the rights to access and use the Solution under its supervision, control and responsibility, and that the User has been granted all the rights and authorizations necessary to use the Services subscribed to by the Client in accordance with the conditions hereof.  

The User is expressly informed that the Client is solely responsible before COMEEN for the processing of all data (the "Client Data") provided and used by them. It is understood that the Client has granted the User all rights and authorizations necessary for the use of the Client Data and the use of the Services by the User. The User must has obtained from the Client, and where applicable from or through the entity to which it belongs, all rights and authorizations necessary for the use of the Client Data and of the Services. In any event, COMEEN is not a party to the relationship between the Client and the Users (or the entities to which they belong) using the Services.

The Services are subject to evolution and COMEEN may delete services as well as propose additional or new services, which shall be integrated into the Solution, and which may be subject to additional, distinct or supplementary terms and conditions of use. The different Services are defined on the COMEEN website at the following address: https://comeen.com/ (the "COMEEN Site").

The use of the Services is expressly subject to full compliance with these Terms in their latest version as of the date of use.

It is understood that it is the Client’s responsibility to have an Internet access and the necessary equipment for its access and its Users’ access to the Services.

If any provision of the Terms should be considered to be illegal, invalid or inapplicable, for any reason whatsoever, the provisions in question shall be deemed unwritten, without putting into question the validity of the other stipulations, which shall continue to apply.

Failure by COMEEN to take immediate action with respect to acts or failures of the Client and its Users shall not constitute a waiver of COMEEN’s remedy or right to take judicial or other appropriate measures, nor shall it constitute waiver of such action in the future.

2. DEFINITIONS

"Administrator": refers to any person duly authorized by the Client to manage the Client's account and its network linked to its organization.

"Client": means any individual or entity, acting in a professional capacity, who creates a COMEEN Client account in view of the use of the Services.

"Client Data": refers to the information, documents, exchanges and any other information communicated or provided by the Client and/or its Users on the COMEEN WORKPLACE Solution.

"Documentation": means all installation and user manuals or online help for the Solution provided by COMEEN.

"Personal Data": refers to, within the meaning of Regulation (EU) 2016/679 of the European Parliament and the Council of April 27, 2016 (the "General Data Protection Regulation" or "GDPR"), any information relating to an identified or identifiable natural person; it being specified that an "identifiable natural person" within the meaning of the GDPR is a natural person who can be identified, directly or indirectly, in particular by reference to an identifier, such as a name, an identification number, location data, an online identifier, or to one or more elements specific to his or her physical, physiological, genetic, mental, economic, cultural or social identity.

"Services": refers to all the functionalities and services proposed by COMEEN on the Solution. The Services are subject to evolution following terms and conditions defined herein.

"Solution": refers to the COMEEN WORKPLACE solution as defined herein, published and operated by COMEEN, and accessible via the installation of the COMEEN WORKPLACE Add-on on the Google Workspace Marketplace, the Add-in on Microsoft AppSource, the Slack Application, the Workplace Chat application and if applicable all other current or future applications and platforms, and whose administration space and Users' personal spaces are accessible on the Web at the URLs communicated by COMEEN, as well as, if applicable, all other present or future systems, in any form and on any medium.

"Terms": refers to the present End-User License Agreement.

"User": refers to any person authorized by the Client to access and use certain or all Services in relation to its relationship with the Client, regardless of the access rights granted. It is understood that the User may be an employee, agent or representative of the Client or of an affiliated company under its control, or a third-party user or member of a third-party entity. Third party users who have the quality of visitors, in particular in the context of the use of the Comeen Workplace Visitor Services, are specifically designated as "Visitors". Users in any event act and use the Solution under the Client’s sole responsibility.

3. SUBSCRIPTION AND ACCESS TO THE SERVICES

3.1 Conditions of access and use of the Solution

The User is informed that the Client is solely responsible in relation to COMEEN for the proper functioning of all computer equipment and of their access to the Solution. The Client is solely responsible for the maintenance of its computer system to allow a reliable connection with the COMEEN Services. All costs incurred for the access by the User to the Solution, and in particular connection costs and costs of acquisition or renewal of computer equipment are under the sole responsibility of the Client.

COMEEN shall not be held liable in the event that the Client's and/or User’s hardware is damaged by malicious software. COMEEN shall not be held liable in the event of impossibility to access the Services due to an event which is beyond its control. COMEEN shall not be liable in the event in particular of attack to the computer equipment of the Client or its Users by a malicious software, or in the event of interruption or failure of Internet connection.

The User may only use the Solution in connection with the Services and in accordance with the terms hereof. 

3.2 Creation of Users accounts

The Client grants the different rights of access and use to the different Users. The Client may designate Administrator accounts. The Administrator(s) are authorized by the Client to grant, in the name and on behalf of the Client, the authorizations and rights of use to any User that it has invited to access the Solution.

The User shall provide to COMEEN all information requested by COMEEN in view of account creation.

The User must:

a) provide true, accurate, up-to-date and complete information regarding the information as requested during the registration process; and

b) maintain and promptly update all information concerning them in order to keep it true, accurate, current and complete.

COMEEN reserves the right to revise at any time the list of information which must be provided for the creation and maintenance of the accounts.

Logins and passwords are used for access to the Services in order to guarantee the security of the Client's data. Logins and passwords may not be communicated to third parties.

The User must inform the Client and COMEEN without delay if it has knowledge in any way of a security breach related in particular to any voluntary disclosure or misappropriation of logins and passwords, and such in order to permit COMEEN to immediately take any and all appropriate measures to remedy such security breach.

In the event of loss or misuse of a login and/or password, a procedure for the assigning of new logins and passwords shall be implemented by COMEEN after notification of COMEEN.

It is specified in addition that access to the Services may be alternatively made through User’s professional Google Workspace or Microsoft accounts. Terms of use of such accounts, and associated logins and passwords are applicable between the Client, the Client’s User, and such service providers, to which COMEEN is not a party.

The User is informed that access to the Services is made through the Internet. It is informed that technical hazards may affect this network and cause slowdowns or unavailability making connection impossible. COMEEN shall not be held liable for difficulties relating to the accessing of the Services due to disruptions on the Internet network.

3.3 Authorizations and rights granted to Users

The Client defines the terms of access and of use of the Solution and the perimeter of rights of use of the Service by the Users.

3.4 General provisions

If the User provides false, inappropriate, obsolete or incomplete information, or if COMEEN has valid reasons to suspect that this information is false, inappropriate, obsolete or incomplete, COMEEN reserves the right to delete the Client's account and to refuse any current or future use of the Services by the Client and its Users.

to the User must select strong and secure passwords.

Not having the means to verify neither the identity nor the quality of the User, COMEEN shall not be held responsible for identity theft in case of fraudulent registration. In any case, any person who would notice the usurpation of his identity during his connection must immediately contact COMEEN at the following address: support@comeen.com to permit COMEEN to proceed with the relevant investigations and actions.

Access to the User’s personal space is strictly personal and non-transferable. As such, any use of the identifier and the password of the User on the Solution entails presumption of connection to the Solution. 

The Client and its User  ensure their confidentiality. These passwords shall not be shared nor communicated to third parties under any circumstances. Under no circumstances, COMEEN shall be held liable for the loss of a login and/or a password.

It is strictly acknowledged that COMEEN is not a party to all terms and agreements between the Client, the Client’s Users, and third-party service providers, in relation in particular to the use of their professional accounts.

4. THE COMEEN WORKPLACE SERVICES

4.1 The Comeen Workplace Services

The User authorized by the Client may use the Services in accordance with the conditions applicable between COMEEN and the Client.

The Services are intended for professional use. The use of the Services is determined by the Client. The User uses the Services under the responsibility of the Client, COMEEN not being a party to the relationship between the Client and the User.

The different Services and functionalities are defined on the COMEEN Website.

.

In order to receive notifications, Users need to update their notification settings in My Comeen (https://my.comeen.io)

Some notification channels require additional steps, described in the associated documentation.

4.1.1 Comeen Workplace Visitors

Regarding the Comeen Workplace Visitors Services, the Client and its Users must have all necessary and compatible equipment in order to use the Service, as defined on the COMEEN Site.

The Client and its Users must install and use the Google Workspace Add-on or Microsoft Outlook Add-in to enable Comeen Services on an event.

4.1.2 Comeen Workplace Today

The Users needs to install and create presences through one of the official COMEEN applications (as of today: Google Workspace Add-on, Google Chat, Facebook Workplace Chat, Slack application and Microsoft Teams app).

In order to use Comeen Workplace Today, the User must:

  • Create the building(s);
  • Create floor(s) if applicable;
  • Create area(s) if applicable.
  • Upload floorplans if applicable;
  • Create desks if applicable;
  • Place desks on the floorplans if applicable.

It is recommended to identify desks physically with a “sticker” on each desk if applicable.

4.1.3 Comeen Workplace Rooms

Regarding the use of the Comeen Workplace Rooms Services, the Users must use compatible hardware and operating systems (as of today Windows, Android and Chrome OS systems, as defined by COMEEN from time to time).

It is specified that Users are notified of the confirmation of their reservation of a meeting room on their professional Google or Microsoft professional calendar, attached to the domain administered by the Client.

As defined in COMEEN’s applicable Privacy Policy, COMEEN shall to this end have access to the information of said Google or Microsoft professional calendar of the User, and in particular to the email addresses of the Users, including Visitors, attending to the meetings, and such in order to notify such Users and more generally to provide the Comeen Workplace Rooms Services.

It is specified that the use and Data of the Users, stored on such third-party accounts and software is under the Client’s sole responsibility, and is governed by the terms of the corresponding provider applicable to the Client. Terms regarding APIs and third-party software (“Third-Party Software”) are defined further in Article 12 of these Terms.

4.2 Conditions of use of the Services

The Client is responsible in relation to COMEEN for all Client Data provided and used through the Solution and the Services by its Users.

The Client designates the Users authorized to use the various Services. All these persons shall act under the Client’s responsibility.

4.3 Assistance and Training 

COMEEN may provide additional assistance for the installation and implementation and during the entire duration of the use of the Solution, and in this case in accordance with the terms agreed between COMEEN and the Client. 

4.4 Additional Services and modification or suppression of Services

The Solution and the Services are subject to evolution.

COMEEN may offer additional services or new functionalities related to the Services.

These may be subject to additional, distinct or supplementary terms and conditions, as the case may be.

Similarly, COMEEN may at its sole discretion modify or discontinue any Service or functionality. In the event of suppression or modification of any Service or functionality.

4.5 Trial Period

Following the registration, and where applicable, the Solution may be used for a limited period of time, as provided by COMEEN, in the form of an individual, non-transferable and non-exclusive subscription depending on the Services.

Users duly authorized by the Client may benefit from a free right of access to try COMEEN features and Services for a period specified on the COMEEN Site on the date of subscription.  

During the trial period, the use of the Solution is subject to the present Terms.

5. DURATION - TERMINATION - CONSEQUENCES OF TERMINATION

5.1 Duration

The present Terms are applicable upon registration of the User and such for the duration of use the Solution by the User, as subscribed by the Client, and until expiry or early termination of the agreement executed between the Client and COMEEN and/or if applicable with a COMEEN authorized Distributor, or early termination by COMEEN in accordance with the conditions herein

5.2 Termination

COMEEN may terminate the User's account or restrict or suspend access to all or part of the Solution's Services in accordance with these Terms and/or the terms and conditions agreed between the Client and COMEEN and/or if applicable with a COMEEN authorized Distributor.

The User may delete its account by the means specified by COMEEN, and in any case by request addressed to COMEEN, subject to and in application with the terms applicable to the Client.

5.3 Consequences of termination

The consequences of termination are defined in the agreement concluded between the Client and COMEEN and/or its authorized Distributor.

In the event of expiry or termination, the licenses subscribed by the Client (he “Licenses”) automatically terminate.

Following account closure, the User shall have the opportunity to download its Content for archiving.

Personal Data shall be immediately deleted from the Solution when the account of the Client and/or the User is definitively deleted.

6. AVAILABILITY OF THE SOLUTION

The Solution is accessible 24 hours a day and 7 days a week, except in the event of an interruption, scheduled or unscheduled, for maintenance purposes or in the event of force majeure.

COMEEN shall make its best efforts to inform the Client prior to the carrying out of maintenance operations or updates. COMEEN shall not be liable in relation to such operations.

Similarly, COMEEN's liability shall not be sought in the event of dysfunction, impossibility of access, or bad conditions of use of the Solution attributable to a material or equipment of the Client and its Users which is not adapted, to disturbances attributable to the Client's and/or the User’s access supplier, to the congestion of the Internet network, and/or for any other reason foreign or external to COMEEN.

COMEEN undertakes to have the Solution evolve regularly, so that it remains permanently in conformity with the state of the art and the Client's expectations.

COMEEN shall make its best efforts in order for the Solution to be accessible continuously.

Thus, in the event of interruption of service and whatever the cause, COMEEN shall make its best efforts in order for the Solution to be put back into service as soon as possible.  

COMEEN undertakes to take all measures in accordance with the rules of the art to guarantee the computer security of its Services and the Solution, in particular against the risks of intrusion or virus.

COMEEN reserves the right to interrupt the operation of the Services or to prohibit the access to the Services or to the Solution when the security of the Solution is threatened (security flaw detected, intrusion, data corruption, virus, malware).

COMEEN may also carry out planned shutdowns of Services, in part or in whole, in particular to carry out maintenance work or updates of the Solution. These shutdowns and maintenance work shall be carried out as far as possible during periods of low activity.

COMEEN shall make in this case its best efforts, when possible, to notify the Client in advance of any planned shutdown of Services.

COMEEN undertakes to restore as soon as possible the access to the Services and the Solution.

Notwithstanding the foregoing, and any interruption of service for safety reasons or planned service interruption as defined above, the service level and intervention undertakings are defined on COMEEN’s Site.

Without prejudice to the service level and intervention undertakings, it is understood that COMEEN is bound by an obligation of means. COMEEN shall not in consequence be liable for any direct or indirect damage suffered by the Client and/or its Users resulting from the unavailability of the Solution, in whole or in part, and no credit note, refund or credit in any form whatsoever shall be emitted in the event of a shutdown under the terms of this Article.

7. PROTECTION OF PERSONAL DATA

Each Party is required to comply with all applicable regulations, including the applicable regulations relating to the use or protection of personal data  (the "Applicable Regulations"), and in particular, on the date hereof, where applicable the provisions of Regulation 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (the "GDPR" Regulation), and the French Computer and Freedoms law of 6 January 1978 as amended (the "LIL") and all other applicable regulation as the case may be.

The COMEEN WORKPLACE Privacy Policy is accessible under this link.

In the context of the performance of the Services, COMEEN shall act solely under the Client's instructions under the Application Regulations. COMEEN shall act as processor and the Client as controller. 

In this respect, COMEEN and the Client enter into the agreements and clauses applicable under the Applicable Regulations, relating in particular to the description of the processing subject to data processing, COMEEN’s obligations in its capacity as processor to the Client in its capacity as controller, and the obligations of the Client to COMEEN in these respective capacities.

In this context, the Client informs its Users of the processing of their Personal Data at the time of collection, and more generally of the policy implemented by the Client in relation to the processing of Personal Data, in compliance with the rules relating to the use of Personal Data, and in the context of the relationship between the Client and the User, to which COMEEN is not a party. In any event, it is the User's responsibility to contact the Client regarding the processing of their Personal Data.

It is understood that COMEEN assists the Client in fulfilling its obligation to respond to requests to exercise the rights of the persons concerned: right of access, rectification, deletion and opposition, right to limit processing, right to data portability, right not to be the subject of an automated individual decision (including profiling). Where the persons concerned request COMEEN, in its capacity as processor, to exercise their rights, COMEEN shall forward these requests to the Client.

8. INTELLECTUAL PROPERTY

8.1 Intellectual property of COMEEN

The COMEEN WORKPLACE Solution, as well as all interfaces and applications developed by COMEEN to access COMEEN WORKPLACE services, available and future, on all present and future operating systems and solutions, as well as all elements relating to the COMEEN and/or COMEEN WORKPLACE brand, including all present and future registrations, logos, drawings, images, photographs, illustrations and all other elements and associated rights remain the exclusive property of COMEEN.

No provision of the present Terms may be construed as granting the Client or its Users the right to use the name of COMEEN, nor the trademarks, logos, domain names and other distinctive attributes of the COMEEN brand. All right, title and interest relating to the Services and/or COMEEN is and shall remain the exclusive property of COMEEN.

The content and data (other than the content and Client Data) included or which can be accessed on and/or through the Solution, in particular any text, graphic, logo, name, brand, designation, tab, functionality, image, sound, data, photograph, graphic, and any other material or software remains the exclusive property of COMEEN. It is protected by intellectual property law and is subject to applicable laws and regulations.

These elements must in no case be downloaded, copied, altered, modified, deleted, distributed, transmitted, broadcast, sold, rented, conceded or exploited (in whole or in part) in any way whatsoever, without the express written agreement of COMEEN. The Client and its Users may not use nor exploit these elements for purposes other than those defined in these Terms. Furthermore, except in the case of mandatory legal provisions, the Client and its Users are not authorized to modify, improve, edit, translate, decompile, disassemble or create one or more derivative work(s) from the COMEEN Solution (in whole or in part).

Finally, COMEEN may use open-source software, and put them at the Client’s and its Users disposal in accordance with their respective license terms of use. The Client and Users may use this software subject to compliance with these conditions of use.

8.2 WARRANTY OF EVICTION 

COMEEN declares that it holds all rights of intellectual property relating to the Solution.

COMEEN warrants in particular:

- that the Solution does not constitute a counterfeit of a pre-existing work;

- that it has respected and shall respect the intellectual property rights of third parties, in particular copyright, right on designs and models, patents and trademarks.

9. CLIENT DATA

COMEEN is committed to taking all measures in conformity with the state of the art to guarantee the integrity of the Client Data, with the proceeding in particular of regular backups of said data.

The Client and its Users may at any time save its data in accordance with the modalities of the Solution and remain solely responsible for backing up its data.

The Client is the sole holder of the rights to its data processed in relation to the Services.

The Client has declared and guaranteed to COMEEN that it holds all the authorizations necessary to the exploitation of its Client Data within the framework of the Services and that it can freely grant license of it in the terms above to COMEEN and its subcontractors.

The Client has moreover declared and guaranteed that by its using and its Users’ using of its Client Data in relation to the use of the Services, it does not exceed any right which would have been granted to it, in whole or part, of its Data and that it does not breach the rights of any third parties.

The User is informed that the Client is solely responsible for the communication and use of Data by the User in connection with the Services. It is also solely responsible for the collection and processing of its Users' Personal Data in accordance with the Applicable Regulations (as defined in Article 9 hereof). It is the sole responsibility of the Client to comply with the applicable legal and regulatory provisions, and in particular the Applicable Regulations, and to obtain any prior authorizations.

The User shall ensure that it does not provide, use or communicate, when using the Services, Client Data which would require that COMEEN complies with laws or specific regulations other than those expressly defined in the present Terms.

Access to the Client Data is solely reserved to the Client and its Users.

However, for the only needs related to the Services, COMEEN may also be able to access such. The duration of conservation of such data by COMEEN shall not exceed the applicable legal retention period.

The Client and its Users are informed that COMEEN may access its Client Data and disclose it upon request by an administrative or judicial authority entitled to access the Client Data, and this in compliance with the applicable regulations.

Unless the aforesaid requisition prevents it, COMEEN shall inform the Client without delay of the existence of the requisition and of the Client Data which has been disclosed.

The Client is solely responsible for the creation, selection, design and use of the Client Data by the Users within the framework of the Services. It is also solely responsible for the collection and processing of Personal Data by its Users in application of the regulations applicable to the protection of personal data. It is the sole responsibility of the Client to comply with the applicable legal and regulatory provisions, and in particular the regulations applicable to the protection of personal data, and to obtain any prior authorizations.

The Client has acknowledged that COMEEN has no control over the transfer of the Client Data via the public telecommunication networks used by the Client and the Users to access the Services and in particular the Internet network. COMEEN can not guarantee the confidentiality of the Client Data in relation to the transfer of these on the said public networks. 

Finally, it is understood to avoid all doubt that COMEEN may aggregate raw, statistical and anonymized data relating to the reports and audits generated, for their public communication and/or to third parties and all other users of its solutions, software and services, according to the applicable terms and conditions.  

10. LIABILITY

10.1 COMEEN’s liability

COMEEN declines all responsibility in relation to the results pertaining to the use of the Solution, the Services, and more generally of the COMEEN Solution by the Client and the Users.

The Solution being a standard software designed to satisfy the greatest number of Clients, COMEEN cannot guarantee its adaptation to the specific needs of the Client and its Users.

For the avoidance of doubt, COMEEN makes no other express or implied warranty with respect to the Services, including, in particular, any implied warranty of quality or suitability of the Solution for a particular purpose. COMEEN does not guarantee the results of the Services. COMEEN does not guarantee that the functionalities of the Services shall meet the Client's and its Users’ requirements. It is acknowledged that a software may contain errors and that not all errors are economically rectifiable or that it is not always necessary to correct them. Consequently, COMEEN does not guarantee that all failures or errors of the Solution shall be corrected.

Without prejudice to COMEEN’s SLA undertakings, COMEEN shall not be held responsible for any damage, direct or indirect, suffered by the Client and/or the Users, which may result directly or indirectly from the use of the Services and the COMEEN Solution, and it is reminded that the Client holds COMEEN free of any claim in the event in particular of damage undergone by the Users or the Client in relation to the use of the Services, of loss of opportunities or revenue related to the operation or the absence of operation of the COMEEN Solution.

COMEEN declines any and all responsibility relating to the use of the Services.

Without prejudice to COMEEN’s SLA undertakings, being subject to a best-efforts obligation, COMEEN shall not be held liable for any direct or indirect damage undergone by the Client and resulting from an unavailability of the COMEEN Solution, in particular of the losses of data (including of copies or recordings) that the Client or any User could undergo, or of the loss of turnover.

COMEEN shall not in any way be held liable for the possible harmful consequences which could occur due to the use of the Client Data provided by the Client and its Users.

COMEEN shall not be responsible to remedy the damages related to fault or negligence by the Client, the Users or third parties in relation with the use of the Services.

Under no circumstances, COMEEN shall be held liable and compensate for immaterial or indirect damage such as (on a non-limitative basis): operating losses, loss of profit, loss of chance, commercial damage, loss of revenue.

10.2 Use of the Services

The User shall not:

  • circumvent the security features of the Solution and Services;
  • disrupt the operation of the Solution and Services or impose a disproportionate burden on them (e.g. spam, denial of service attacks, viruses, game algorithms); and/or publish data in any form whatsoever that contains viruses or any other dangerous code;
  • reverse engineer, decompile, disassemble, decipher or generally attempt to obtain the source code of the Solution or any related technology, or any part thereof, except as required by law;
  • manipulate identifiers to conceal the origin of any use of data transmitted through the Services;
  • use any technique to simulate the appearance or functioning of the Solution;
  • use any software, devices, manual or automated coding robots or other means to access, "decompose", "analyze" or "index" the Services or any related data or information.

The Client, through its Users, is required to report any abuse that it may observe on the Solution by:

  • communicating, as soon as they become aware of it, any information relating to information or data presumed to be contrary to the legal provisions in force or in breach of the Terms, by e-mail by registered post with acknowledgement of receipt to the address indicated in Article 17 hereof;
  • informing COMEEN of any complaint or action of a third party, in the same forms;
  • responding promptly to any request for information from COMEEN.

The Client and its Users shall ensure that the storage and the diffusion of the Client Data through the Solution respects the following rules:

  • that they do not act in a dishonest or illegal way, by providing inappropriate, receptive or reprehensive data;
  • not to violate any mandatory rules of confidentiality, in particular those related to their sector of activity or with regard to the confidentiality undertakings that they may have entered into with their suppliers and/or clients, it being their responsibility to take the relevant measures with regard to the latter;
  • not to transfer nor render the Services available to a third party;
  • not to provide any service using the Services of COMEEN without the prior written agreement of COMEEN.

The Client and its Users ensure that the storage and diffusion of the Client Data transmitted on the Solution and objects of the Services do not constitute:

  • a breach of the rights of third parties; and/or
  • be harmful to individuals or infringe their privacy rights; and/or
  • be harmful to public order or constitute a breach to morality.

11. CONFIDENTIALITY  

It is reminded to avoid all doubt that the COMEEN and the Client are required to comply to a general obligation of confidentiality concerning all oral or written confidential information, whatever it may be and whatever the medium, exchanged in the context of the preparation and performance of the Services, except for information that is generally known to the public or that be shall have been known otherwise than through the fault or fault of the Client or Users.

Consequently, COMEEN and the Client have undertaken:

  • to keep all confidential information strictly secret, and in particular to never disclose or communicate, in any way whatsoever, directly or indirectly, all or part of the confidential information, to anyone, without the express prior written permission of the other party;
  • not to use all or part of the confidential information for any purpose or activity other than the execution of the Services;
  • not to make any copy or imitation of all or part of the confidential information without the prior written permission of the other Party;
  • any information of a confidential nature shall only be communicated to a third party with the prior and express written consent of the issuing Party, except in the case of a mandatory request from a competent public authority pursuant to a legislative or regulatory text.

This confidentiality undertaking shall remain in force after the expiry or termination for any reason whatsoever of the COMEEN’s and the Client’s contractual relations for a period of three (3) years.

In any event, this confidentiality obligation is not applicable insofar as the confidential information:

  • is generally accessible to the public, as well as that which becomes accessible to the public, other than as a result of a violation of this Article;
  • is obtained from third parties which are not under an obligation of confidentiality in respect of that information;
  • is or has been independently developed by the party receiving the information or was known by that party prior to its receipt.

12. THIRD-PARTY SOFTWARE

12.1 Use of Third-Party Software 

In the event that COMEEN provides an API or access to external software to the Solution (the "Third-Party Software(s)"), the Client and its Users must follow the relevant usage guidelines provided by COMEEN. COMEEN reserves the right, at any time, to modify or discontinue, temporarily or permanently, access to all or part of any Third-Party Software with or without notice. Third-Party Software is subject to changes and modifications beyond COMEEN's control, and the Client is solely responsible for its use and the use by its Users of Third-Party Software in connection with the use of the Solution.

Any use of such Third-Party Software, and any exchange of data between the Client and the Third-Party Software, is subject to the terms of service applied by the relevant provider. COMEEN makes no warranties with respect to such Third-Party Software.

12.2 Integration with Third-Party Software 

The Solution may contain functionalities designed to interact with Third-Party Software. In order to use these functionalities, access to the Third-Party Software may be required, and COMEEN may be required to have access to the Client and/or User accounts on the Third-Party Software. If the provider of the Third-Party Software ceases to provide the Third-Party Software available for interoperability with the corresponding functionalities of the Solution, COMEEN may cease to provide such functionalities.

13. EVOLUTION OF THE SERVICES - MODIFICATIONS OT THE TERMS

The Services may be modified from time to time, at COMEEN's sole discretion. COMEEN may cease (temporarily or definitively) to provide to the Clients and Users, the Services or any functionality of them, to suspend or terminate any Client or User account in accordance with the present Terms and with the COMEEN WORKPLACE Privacy Policy.

The Services and the present Terms are subject to evolution. COMEEN may propose additional services in the future which shall be able to be integrated into the COMEEN Solution, and which may be subject to distinct, additional and/or supplementary terms and conditions.

COMEEN may modify the present Terms and all other terms and conditions or policies relating to the use of the COMEEN Solution.

In the event COMEEN should bring substantial modifications to the present Terms, the Client and the Users shall be informed prior to such, and in any event at least 15 days before modifications affecting the rights or obligations of any party hereto are brought to them, and this via the Solution, or by any other means, to give the Client the opportunity to examine the modifications before they take effect.

14. LANGUAGE

The present Terms may be available in several languages. In such a case, in case of conflict or contradiction between the stipulations of the different versions of the present Terms, the English version shall prevail.

15. PROOF, PRESERVATION AND ARCHIVING

Computerized registers stored in COMEEN’s systems, which comply with the regulations regarding security, shall be considered as proof of communication, such as emails, subscription forms, downloaded videos and comments posted. Subscription forms storage is carried out on a support whose nature guarantees the truth and sustainability required by the legal provisions in force. It is agreed that in case of divergence between COMEEN’s computerized registers and the documents under paper or electronic form owned by the Client, only COMEEN’s computerized registers shall be considered.

16. CONSEQUENCES RELATING TO FORCE MAJEURE

Any delays in or failure of performance under these Terms shall not be considered as a breach thereof if such delay or failure is caused by a condition of force majeure.

Force majeure shall designate acts of government, acts of god, war declaration by Government and national state of emergency, epidemics and pandemics, terrorism, riots or strikes, of which the effect would be prohibiting or impeding any Party from performing its respective obligations under these Terms, and which are unforeseeable and unavoidable.

The foregoing shall not be considered a waiver under these Terms.

17. CONTACT COMEEN

For any question concerning these Terms, COMEEN may be contacted by the means described below.

  • By registered mail with acknowledgement of receipt addressed to, as the case may be:

COMEEN

88 Cours de Verdun 

33000 Bordeaux

France


COMEEN, INC.

251 Little Falls Drive, Wilmington, New Castle

19808 DE

United States


18. APPLICABLE LAW AND JURISDICTION

18.1 In the event the Services are provided COMEEN (France)

These Terms are governed by French Law.

In the event of dispute relating to these Terms , the competent courts of Paris shall have exclusive jurisdiction.

18.2 In the event the Services are provided by COMEEN, INC.

These Terms are governed by the laws of the State of Delaware.

In the event of dispute relating to these Terms, the competent courts of the State of Delaware shall have exclusive jurisdiction.